Shipping policy
Shipping Policy
Effective Date: May 27, 2024
1. Introduction
CONS-CIENCIA LLC ("Consciencia," "we," "us," or "our") is committed to providing our customers with fast and reliable shipping. This shipping policy ("Policy") explains our shipping practices for orders placed through our website, mobile application, or other online services (collectively, the "Services").
2. Order Processing
Orders are typically processed within 1-2 business days of receipt. Please note that processing times may vary depending on the availability of products and the volume of orders.
3. Shipping Methods
We offer a variety of shipping methods to meet your needs. Standard shipping is typically 3-5 business days. Expedited shipping is available for an additional fee.
4. Shipping Costs
Shipping costs are calculated based on the order total, shipping destination, and the selected shipping method. You can see the estimated shipping cost for your order during checkout.
5. Delivery Times
Delivery times are estimated based on the shipping method selected and the order processing time. Please note that delivery times may vary depending on factors such as weather and holidays.
6. Tracking Your Order
You will receive a shipping confirmation email with tracking information once your order has been shipped. You can track your order status by clicking on the tracking link in the email.
7. International Shipping
We currently ship to select countries around the world. International shipping rates and delivery times will vary depending on the destination country.
8. Returns and Refunds
Please refer to our Return and Refund Policy for information on how to return or exchange an item.
9. Damaged or Lost Shipments
If your order is damaged or lost in transit, please contact us immediately at [email protected] We will investigate the issue and work with you to resolve it as quickly as possible.
10. Changes to This Policy
We may change this Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.
11. Contact Us
If you have any questions about this Policy, please contact us at [email protected]
Additional Information
- Please note that all orders are subject to verification and approval. We may cancel an order at any time if we suspect fraud or other unauthorized activity.
- We reserve the right to change shipping rates and delivery times at any time.
- We are not responsible for any delays in shipping that are caused by events beyond our control, such as natural disasters or labor strikes.
Thank you for shopping with Consciencia!